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Author: Subject: "Forgot password" recovery email not being sent(gmail)
semesa
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[*] posted on 13-10-2015 at 06:39
"Forgot password" recovery email not being sent(gmail)


Hi, I've been having issues trying to recover the password to my forum account "Mesa."

I submit the form but recovery email doesn't get sent to my email account.

How do I go about resolving this/recovering my forum account.


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hissingnoise
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[*] posted on 13-10-2015 at 06:48


Put gmail in your address book in case your software is treating the replies as junkmail?

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chemrox
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[*] posted on 13-10-2015 at 17:29


Or check your spam and trash folders...



"Ignorance is the Mother of Devotion." — Robert Burton.
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Polverone
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[*] posted on 14-10-2015 at 15:38


Many mail providers block sciencemadness at a high level since our mailing account was temporarily taken over by spammers a few years ago. The mail is rejected before it can even reach your spam folder. The password recovery by email option should be considered broken. Register a temporary account and U2U me if you forget the password and can prove ownership of the old account (same IP address, or knowing what non-public email address was used to register the old account).



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Polverone
Now celebrating 15 years of madness
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14-10-2015 at 15:38
Polverone
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[*] posted on 29-1-2016 at 16:30


Why I'm not fixing our outgoing mail system, and why it takes increasing effort for any independent site to fix it: Exercising Software Freedom in the Global Email System

I too first ran a MTA back in the 1990s, but unless I want to make it my full time job I just can't compete with the army of spammers and the opaque measures used to thwart them.




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Paulo99
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[*] posted on 29-3-2017 at 07:18


So did you receive an e-mail to your contact address, it was just hiding in Spam?The only account recovery option Google provides starts at https://accounts.google.com/signin/recovery (an account can not be recovered by posting here or contacting Google). Submitting more accurate answers and using a known computer/IP-address will help. This post provides an overview of how account recovery works https://www.cleverfiles.com/howto/google-account-recovery.ht... and this article provides many more details on the process

[Edited on 29-3-2017 by Paulo99]
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dummy154
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[*] posted on 13-5-2017 at 12:51


Could I get help on this topic? This is still an issue. Right now, using "Forgot your password?" is like locking yourself out of your account. The mail gets rejected en-route and doesn't even enter the spam folder. I use Yahoo mail, and I've tested this with my gmail.

@Polverone I've sent you a U2U.
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