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Author: Subject: Cracked PE Addition Funnel
JnPS
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sad.gif posted on 17-9-2016 at 09:29
Cracked PE Addition Funnel


I just received the p-e addition funnel I ordered a while back on eBay from China and the side arm has a crack in it, can I just seal this up with Teflon or duck tape? Or should I scrap it/ message the seller relentlessly for a refund or replacement funnel?
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Sulaiman
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[*] posted on 17-9-2016 at 09:34


It has been my experience in similar cases that if you photograph the damage they will send a new one and you keep the damaged one.
Ask for replacement not refund.




CAUTION : Hobby Chemist, not Professional or even Amateur
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[*] posted on 17-9-2016 at 10:23


Dunno who you bought from, but Deschem and sam10086 have both waranteed glass for me that was cracked in shipping.



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aga
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[*] posted on 17-9-2016 at 13:14


ben0315 is good too.

Stuff gets broken in transit, especially glass.

Not entirely their fault.




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pepe
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[*] posted on 17-9-2016 at 14:10


Thats real sad. Always sucks when glass gets wrecked. Good luck trying to get a replacement its better to ask for than a refund!
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