US Customs has a new procedure where they can seize your laptop when arriving in the US . They may copy your information for analysis.
The Department of Homeland Security (DHS) has the authority to seize a laptop and retain it long enough to assess whether the individual is taking
anything unlawful across the border. Anyone who challenges a DHS or Transportation Security Administration (TSA) official as they execute their
responsibilities will only generate suspicion that the individual has something to hide, which will only provoke DHS/TSA to be even more curious.
What you should do if your *** laptop is seized by DHS/TSA:
1. Identify yourself as a *** employee.
2. Explain that the laptop is *** property and used for business purposes.
3. State that you are happy to cooperate in any way DHS/TSA requests.
If, for any reason, DHS/TSA keeps your laptop and tells you to leave the airport, you should:
1. Obtain the name of the official who took your laptop.
2. Notify your department security contact to open an incident report in the Incident Response Tracking system located at ***. In the report explain
what occurred. Provide the date, time, airport, name of DHS/TSA official, and a recap of what was said to you and what you said to DHS/TSA. Also
include if any non-work-related content is on the laptop, and if so, what that is (such as photos of friends/family).
3. Global Security will determine next steps including contacting DHS/TSA.
Next Steps before you travel to the United States :
• Ensure you have *** identification available during your business trip (such as a business card or *** badge).
• Back up your data before leaving for your business trip. Recommended back-up solutions are PC Data Back-Up or ***'s External BackUp Solution.
FAQ’s:
Should you give out the password to your laptop?
If requested by the US Customs official, yes, you should cooperate. You should change your passwords once the laptop is returned to you.
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