Sciencemadness Discussion Board

science supply (aust) non-communication

caput_mortuum - 24-6-2021 at 21:07

hey all,

I had no issues ordering from the old owner. My distillation kits came quickly. But the new owner wont even return an email. Is anyone else waiting on orders??? their terms state:


Shipping time may vary depending on your location, please allow 2 – 7 days for delivery

its been a month before I sent the first follow up email - ample time for a tiny order

madcedar - 25-6-2021 at 00:02

This is the only company that I've ever communicated with where their emails ended up in spam (I use Gmail). That doesn't explain the delay in getting your item though.

I had a separate issue with them when a non-glassware purchase came directly from China when ordering through this company, this may or may not be an issue for some people.

Clear_horizons_glass - 25-6-2021 at 09:39

Not sure where you are located, but I have a lot of extra apparatus for sale. Message me a list and I'll see what I can find. I also do custom scientific glassblowing.