j_sum1
Administrator
Posts: 6218
Registered: 4-10-2014
Location: Unmoved
Member Is Offline
Mood: Organised
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Good service from chem-alley (Russian ebay seller)
Thought I would share the love a bit.
TLDR: order lost in post, replaced at cost plus extra.
chem-alley sells mostly indicators and biological stains. Prices seem to be pretty good. These are the kinds of things you need in small amounts but
never want to be paying big bucks for.
I have a good selection of indicators but I am very low on bromothymol blue. (Easy to get solution from a pet shop but buying the solid is another
story altogether.)
More than a year ago I purchased some on eBay from this seller. In the midst of covid, shipping was sluggish everywhere. After some months I made
enquiries and was assured it was on its way, but Australia is useless with tracking unless you pay extra for express shipping. A few more months and
it still had not arrived. Meanwhile the time window for follow up on eBay was over. I pretty much chalked it up as a loss.
Recently I had another shot at replenishing my stock and again found the same vendor had lower prices han anywhere else. I sent a message explaining
my previous experience and enquiring about the best possible deal. chem-alley looked up the previous correspondence and offered double what I had
previously ordered for free if I would cover the cost of express shipping. Nice offer but it would work out to be more than double a lifetime supply.
I asked to swap one of the containers for an indicator I did not already have. He agreed and now my parcel is on its way, express delivery, with
tracking.
Really good result. I told him I would give a shout-out.
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Panache
International Hazard
Posts: 1290
Registered: 18-10-2007
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Mood: Instead of being my deliverance, she had a resemblance to a Kat named Frankenstein
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So i guess stuff gets lost in the russian mail service. The alkalai metals i purchased have sat in russian jail/mail for like 8 days now. Maybe the
stuff isnt lost but rather never exsisted, like all the homosexuals in russia, actually thats it!!!theyve been swipping stuff from the mail
[Edited on 18-4-2021 by Panache]
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Fyndium
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Posts: 1192
Registered: 12-7-2020
Location: Not in USA
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I think all postal services are pits for thieves. It seem to have become more of a phenomenon than an exception that mail just disappears, and the
mail service just denies the problem.
I get it especially on the developing countries where they get $130 per month for legal work and a single letter can contain more value than that. But
in a more-better paid country?
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Chemcraft
Hazard to Self
Posts: 98
Registered: 8-6-2017
Location: Russia
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Mood: No Mood
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The COVID problem continues. All parcels from Russia to Australia went by sea containers, which is why it took so long. Average delivery time to
Australia is 40-50 days.
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karlos³
International Hazard
Posts: 1520
Registered: 10-1-2011
Location: yes!
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Mood: oxazolidinic 8)
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"Shipments" below 100kg are actually shipped?
Usually anything below this amount is shipped via airmail.
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Chemcraft
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Posts: 98
Registered: 8-6-2017
Location: Russia
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Since the beginning of COVID, Russia has no direct air connection with Australia. We have noticed that in the past few days, parcels to Australia have
started to be sent by airmail via the United Arab Emirates. Before that, everything went only by sea delivery.
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Panache
International Hazard
Posts: 1290
Registered: 18-10-2007
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Mood: Instead of being my deliverance, she had a resemblance to a Kat named Frankenstein
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The holdup in my circumstance however appears to be in the Russian postal system. It being ‘accepted for processing’ and then nothing for the last
weeks, if it had been slated or dispatched for slow boat delivery the tracking data should reflect this.
God how does a package go from Russia to Australia by boat? I imagine an enormous amount of stops and redispatching, each step offering opportunity
for it to be ‘lost’.
Reminds me of when the police lose evidence... no it’s not lost it’s stolen...is using accurate language that difficult...lol
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pneumatician
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Posts: 409
Registered: 27-5-2013
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Mood: ■■■■■■■■■■ INRI ■■■■■■■■■■ ** Igne Natura Renovatur Integra **
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Quote: Originally posted by Panache  | The holdup in my circumstance however appears to be in the Russian postal system. It being ‘accepted for processing’ and then nothing for the last
weeks, if it had been slated or dispatched for slow boat delivery the tracking data should reflect this.
God how does a package go from Russia to Australia by boat? I imagine an enormous amount of stops and redispatching, each step offering opportunity
for it to be ‘lost’.
Reminds me of when the police lose evidence... no it’s not lost it’s stolen...is using accurate language that difficult...lol
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if it be registered mail a minimum quantity can be claimed. do it and magically your parcel reappeard or maybe you get the money for the delay beyond
any excuse and the parcel too :-)
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Chemcraft
Hazard to Self
Posts: 98
Registered: 8-6-2017
Location: Russia
Member Is Offline
Mood: No Mood
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| Quote: Originally posted by Panache | The holdup in my circumstance however appears to be in the Russian postal system. It being ‘accepted for processing’ and then nothing for the last
weeks, if it had been slated or dispatched for slow boat delivery the tracking data should reflect this.
God how does a package go from Russia to Australia by boat? I imagine an enormous amount of stops and redispatching, each step offering opportunity
for it to be ‘lost’.
Reminds me of when the police lose evidence... no it’s not lost it’s stolen...is using accurate language that difficult...lol
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Unfortunately there was a force majeure incident with you. We have 99% of parcels delivered to Australia successfully. Returned to us back 1%. Nothing
was ever lost.
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ChemAlley
Harmless
Posts: 6
Registered: 24-6-2019
Member Is Offline
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| Quote: Originally posted by j_sum1 | Thought I would share the love a bit.
TLDR: order lost in post, replaced at cost plus extra.
chem-alley sells mostly indicators and biological stains. Prices seem to be pretty good. These are the kinds of things you need in small amounts but
never want to be paying big bucks for.
I have a good selection of indicators but I am very low on bromothymol blue. (Easy to get solution from a pet shop but buying the solid is another
story altogether.)
More than a year ago I purchased some on eBay from this seller. In the midst of covid, shipping was sluggish everywhere. After some months I made
enquiries and was assured it was on its way, but Australia is useless with tracking unless you pay extra for express shipping. A few more months and
it still had not arrived. Meanwhile the time window for follow up on eBay was over. I pretty much chalked it up as a loss.
Recently I had another shot at replenishing my stock and again found the same vendor had lower prices han anywhere else. I sent a message explaining
my previous experience and enquiring about the best possible deal. chem-alley looked up the previous correspondence and offered double what I had
previously ordered for free if I would cover the cost of express shipping. Nice offer but it would work out to be more than double a lifetime supply.
I asked to swap one of the containers for an indicator I did not already have. He agreed and now my parcel is on its way, express delivery, with
tracking.
Really good result. I told him I would give a shout-out. |
Thank you for the feedback,
we are glad to help our cutomers.
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